Opus Suite Support Services

Opus Suite support services are a central part of Systecon’s commitment to help clients excel with LCM analytics and optimization. Building client capability is our focus in everything, from the continuous software development, through hands-on training courses and extensive help files and manuals, to quick and competent help desk services provided by your nearest Systecon office or Opus Suite representative.

For Opus Suite help desk support, please complete the support request form. You will get a response within one business day from the nearest Systecon office or Opus Suite representative.

Our user support includes:

  • Help desk support, providing assistance with technical and logistics modelling questions. Get response within one business day from competent personnel at the nearest Systecon office or Opus Suite representative (Included for upgrade and support customers) 
  • Annual new releases. Opus Suite is under constant development, and new versions are released each year. (Included for upgrade and support customers) 
  • Integrated context sensitive online help files. (included in software delivery. Updated for each new version)
  • Opus Suite user manuals in PDF (included in delivery and updated for each new version)
  • Annual user conferences around the world, with presentations from Opus Suite users, Systecon and our representatives. Find the next Opus Suite User Conference near you. (Included for upgrade and support customers)
  • Opus Suite training courses  led by  experienced consultants/teachers (purchased separately)

 

 

Systecon Knowledge CenterThe latest from our knowledge bank

Thumbnail
Article
Holistic Life-Cycle Management and Predictive Analytics
Life-Cycle Management (LCM) provides a comprehensive approach for managing system development and su...
Weiterlesen
Thumbnail
Article
Maintain Readiness: Spare Parts Optimization
When aspects of the business world shut down in times of crisis, defense and other critical systems ...
Weiterlesen
Thumbnail
Opus Suite Information
Decision Support With Robust Analytics
Successful Life Cycle Management requires an ability to make well-informed decisions even in situati...
Weiterlesen
Thumbnail
Opus Suite Version 2019
The latest release of Opus Suite included several enhancements and innovative new capabilities. Cont...
Weiterlesen