Opus Suite Support Services

Opus Suite support services are a central part of Systecon’s commitment to help clients excel with LCM analytics and optimization. Building client capability is our focus in everything from the continuous software development, through hands-on training courses and extensive help files and manuals, to quick and competent help desk services provided by your nearest Systecon office or Opus Suite representative.

For Opus Suite help desk support, please complete the support request form
You will get a response within one business day from the nearest Systecon office or Opus Suite representative.

Get the most out of Opus Suite by taking full advantage of our upgrade and support services

  • Help desk support. Providing assistance with technical and logistics modelling questions. Get response within one business day from your nearest Systecon office or Opus Suite representative. The help desk support is included for upgrade and support customers.
  • Annual new releases. Opus Suite is under constant development with new versions released every year, included for upgrade/support customers.
  • Support visits. On-site visits from an experienced Opus Suite consultant, to assist with modelling and analysis issues, modelling, verification and quality assurance, introductions to new functionality. A one day  annual visit is included for upgrade and support customers.
  • Online help function in the tool. Integrated context sensitive online help files are included in the software delivery, and updated for each new version.
  • User documentation for offline reading. Opus Suite user manuals in PDF are included in the delivery and updated for each new version.
  • Annual user conferences around the world. Users experiences and case studies from different applications are presented, along with the latest developments of Opus Suite and LCM methodology. Included for upgrade and support customers. Find the next Opus Suite User Conference near you.
  • Opus Suite training courses. Our courses are led by experienced consultants/teachers (purchased separately).
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Get quick and competent support from our help desk

 

Request support

Systecon Knowledge CenterThe latest from our knowledge bank

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Conferences & Events
Systecon's CEO Tomas Eriksson talks about LCM at Seafuture 2018 in Italy
Today at Seafuture 2018 in Italy, Systecon's CEO Tomas Eriksson together with the Italian ...
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Systecon News
Launch of our new website
Our new website has a completely new design that will enhance your user experience, both on des...
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Courses & Training
Executive Life Cycle Management Program
Unique 3-day program for decision makers and product managers who seek a greater understanding ...
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References
U.S Navy new Opus Suite customer - signs of growing interest in Opus Suite in the United States
The U.S. Navy and the F-35 Joint Program Office selected Opus Suite for LORA and logistics opti...
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